This may sound basic, but it's I'm always surprised by the number of plumbing & HVAC shops who don't have this step down. There’s a good chance a GBP listing has already been auto-generated for your company.
For that listing to do your business any good, you need to claim it.
To find out if you’ve already claimed your listing, simply Google your business name. On the right side of the SERP, you’ll likely see a box pop up with information about your business. If you see the words “Own this business?” and “Add missing information,” you’ve not yet claimed your listing. That means your business is not verified with Google, and your SERP rank is suffering.
Claiming your listing is ridiculously simple:
Verifying your listing is also simple. Once you’ve claimed your GBP listing, Google will mail a postcard with a verification code to the address you used. Simply follow the instructions on the postcard to enter the code. Poof ! You’re now verified!
With a verified GBP listing, your business should be showing up on Google Maps. This is a big deal, because lots of your customers are searching for your services by typing into Google things like, “plumber near me” or “HVAC [your city name].”
If you’re not showing up on the map, make sure your basic business information is listed exactly the same, everywhere : GBP, your website footer, your Facebook page, Angie’s List, and so on. Your basic information includes:
Google doesn’t like inconsistency and it will penalize you for it by pushing you down on the SERP. Also, as a sidebar: we tend to find that companies with a physical address outrank companies that have a hidden maps location. So, if you're in a competitive market, consider getting an actual, physical address that customers can visit (if they desire).
Claiming your GBP listing is only the first step, friends. If you don’t actually use the tool, you’re 100% losing potential customers to your competitors who are.
Using GBP to its fullest potential will take some time, but it’s worth it. By taking advantage of GBP for home services businesses, you’ll not only be on the map, but you could get yourself a spot in the coveted Google Maps Pack . Otherwise known as the “local pack,” these are the first three listings appearing in the maps section on the SERP—and they get nearly half the clicks.
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